Privacy Policy

Privacy Policy

Introduction

This policy may be changed or updated from time to time, with or without notice. We encourage you to periodically review this privacy policy.

This Privacy Policy applies to product platforms and websites owned and operated by The Rhode Island League of Cities and Towns, its subsidiaries or affiliates, including but not limited to www.rileague.org. Throughout this document, this website and all other Rhode Island League of Cities and Towns websites and platforms will be referred to as the “Websites,” and services provided by or enabled through the Website will be referred to as “Services.”

Use of any Services through the Websites may also be governed by our affiliate, Community Brands’, privacy policy which can be located here: https://www.yourmembership.com/privacy-policy .

The Rhode Island League of Cities and Towns (the “League,” “RILCT,” “we,” “us,” “our,” or the “Company”) are committed to protecting your privacy. This Privacy Policy (“Privacy Policy”) describes the types of information we collect about users of our Websites. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Services.

The League provides Services to its members and affiliate members (“Members”) through our Websites. The League processes Member data under the direction of its Members and has no direct relationship, control, or ownership of the personal data it processes on behalf of Members. Members are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or having a legal basis prior to transferring the data to The League for processing purposes. We are not responsible for the content or privacy practices of non-League organizations or websites to which this website, or any other League website, may link.

 

What Data Do We Collect

We may collect the following information:

  • Contact details such as (for example) your full (i.e., first, and last) name, institutional affiliations, phone number, email address, and postal address.
  • Educational and professional background information
  • Employment and application data
  • Event registration information
  • Tuition, admission, and financial aid information
  • Payment Data
  • Usernames and passwords that may be used on some of the League’s Websites
  • Comments, feedback, posts, and other content you submit to the League’s Websites
  • Information you provide to or post on message boards or chat rooms that are part of the League’s Websites
  • Interests and communication preferences.

 

How Do We Collect and Use Data

The League collects data from a range of sources, including publicly available data, data provided by our Members, and data provided by end users.

The League also accesses and collects information that you voluntarily give us via email, webform or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone. We may disclose information to our corporate affiliates and third parties to provide products and services to you or related to products or services you have purchased or downloaded from the League. Unless you ask us not to, we may contact you via email or text message in the future to tell you about our services, new products, changes to this privacy policy or to provide you with informational or educational newsletters.

The League may access user data for the purposes of providing and enhancing a service, preventing or addressing service or technical problems, responding to support issues, and responding to a user’s instructions, as may be required by law, or to comply with legal requests. Some of our web-based Services may collect certain additional information, including IP address, browser, connection speed, domain, referring URL and other environment-related information. This enables us to provide a secure environment for the use of the services, to pre-populate forms and calculate aggregate statistical information about the customers using these services. We use this information to better protect you and to provide a better user experience.

Other uses for data include but may not be limited to:

  • Web-based Services: Some of our web-based Services collect certain additional information, including IP address, browser, connection speed, domain, referring URL and other environment-related information. This enables us to provide a secure environment for the use of the services, to pre-populate forms and calculate aggregate statistical information about the customers using these services. We use this information to better protect you and to provide a better user experience.
  • Support: We offer certain support services. If you access our support services, you may be asked for information such as customer ID or username, product name, and other information to help us determine what the technical issues are and how best to help you resolve them.
  • Third-Party Products: We may use your information to inform you of special discounts or offers from other companies we have carefully selected and whose products and services may be of interest to you.
  • Public Forums: Information (including personal and organizational Information) that you submit, post, or otherwise reveal in a public forum (such as comments to a blog or product discussion forum) is not subject to this Privacy Policy, may be seen by third parties not related to the League, and may be used by them or the League to contact you for any purpose.
  • Registrations: To access information (blogs, demos of our products, marketing materials, trainings, etc.), a user may be required to register or sign in with the League. During registration a user is required to give certain information (such as name, email address, job title). This information is used to contact you about the products/services on our Website in which you have expressed interest. This information and registration process may also be completed for you with data collected from public sources, Member organizations, or provided directly by you.
  • Orders: We request information from you on our order forms. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). All payment data is stored by our payment processors, and you should review their Privacy Policies and contact the payment processor directly to respond to your questions. The League uses this information for billing purposes and to fill your orders. If we have trouble processing an order, we may use this information to contact you.
  • Surveys and Contests: From time-to-time, our Websites may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify winners and award prizes, if applicable. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Websites.
  • Email and Text Communications: Each email and/or text we send will contain instructions on how to unsubscribe should you decide not to receive future promotional communication. If you choose to opt-out of receiving promotional email and/or text communications from the League, we may still periodically communicate with you via email, mail, and telephone for non-promotional matters. Please allow up to 10 business days to be removed from our promotional communication list. Additional notification emails about the Website and Services may be sent from time to time as necessary if you have an account registered with us. You may adjust the frequency of these emails via your account settings.
  • Employment Applications and Talent Management: As part of our recruitment and talent management process, we collect personal information with respect to individuals who are interested in working for us. In this context, we collect employment and application data, such as the following: contact information (e.g., name, title, residential or postal address, telephone number, and personal email address); information in a curriculum vitae, resumé, cover letter, or similar documentation; details regarding the type of employment sought, willingness to relocate, job compensation and benefit preferences; health data (e.g., medical conditions); information related to your background, education, criminal record, credit history and similar data; information provided about or by your references or other third parties related to your employment history, skills, qualifications, or education; and, information related to previous applications to us or previous employment history with us. When permitted by law, we may collect information about your race and ethnicity to assist with our diversity and inclusion programs. We use this information for the following purposes: to identify and evaluate job applicants; to verify your information; to complete employment, education, background and reference checks; to communicate with you about the recruitment process and your application; to comply with our legal, judicial, regulatory, administrative, or other corporate requirements; to analyze and improve our application and recruitment process; to accommodate individuals who may have specialized needs during the employment process; and to protect the rights, interests, and property of our business, other job applicants, employees, or the public, as required, or permitted, by law.
  • Cookies: The League and our affiliates may place “cookies” on the browser of your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies may enhance the convenience and use of the Websites. You may choose to decline cookies if your browser permits but doing so may affect your ability to access or use certain features of the Website. We may also utilize web beacons on/through our Websites or Services. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information collected through these automated means may include information that we gather and store about your visit to, and use of, the Websites, such as your IP address, type of browser and operating system used, date and time you access the websites, pages you visit, and, if you linked to the Websites from another website, the address of that website. This data does not include Personal Information and is not treated as Personal Information under this Privacy Policy, but it may include the IP address of your device. We may link an IP address to information that is personally identifiable. Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact the quality and other aspects of your use of this Website. Some of our business partners may use cookies on our site, however, we have no access to or control over these cookies.
  • Third-Party Analytics: We may also allow certain third-party analytics service providers to include cookies and web beacons within the pages of the Websites on our behalf and to retain and use the information received from such cookies and web beacons themselves. Third-party service providers that collect this data on our behalf may offer information about their data collection practices, and in some cases, an opt out on their respective websites which you can access here: http://www.google.com/analytics/.
  • Do Not Track: Currently, various browsers — including Microsoft Edge, Google Chrome, Internet Explorer, Mozilla Firefox, and Apple Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting.  We do not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. We take privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

 

How Long Do We Keep Your Data

We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

 

How Do We Protect Your Data

We take precautions to protect your information. When you submit sensitive information via the Websites, your information is protected both online and offline. We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process, store, and the current state of technology.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

 

How We Share Data

Unless you give us your permission, we don’t share data we collect from you with third parties, except as described below:

  • Third-party service providers or consultants: We may share data collected from you on our Websites with third-party service providers or consultants who need access to the data to perform their work on our behalf. These third-party service providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances that they will appropriately safeguard the data.
  • Compliance with Laws: We may disclose your data to a third party if (i) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request (including to meet national security or law enforcement requirements), (ii) to enforce our agreements and policies, (iii) to protect the security or integrity of the our Website or our Services and products, (iv) to protect ourselves, our other customers, or the public from harm or illegal activities, or (v) to respond to an emergency which we believe in good faith requires us to disclose data to assist in preventing a death or serious bodily injury. If we are required by law to disclose any of your data that directly identifies you, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order. Further, we object to requests that we do not believe were issued properly.
  • Business transfers: If we go through a corporate sale, merger, reorganization, dissolution or similar event, data we gather from you through our Websites may be part of the assets transferred or shared in connection with due diligence for any such transaction. Any acquirer or successor of the League may continue to use the data we collect from you through our Websites as described in this notice.
  • Aggregated or de-identified data: We might also share data collected from you from our Websites with a third party if that data has been de-identified or aggregated in a way that does not directly identify you.

 

Policy Regarding Children

 League Websites and Services are not designed for use by children under the age of 16. As such, our Websites are not directed at children under the age of 16 nor do we knowingly collect information from children under the age of 16. If you are a child under 16 in the European Union or UK or a child under 13 in the United States, you may access the Service only to the extent that consent is given or authorized by the holder of parental responsibly over you. Please speak with your parent or guardian about this Privacy Policy so you can better understand how we use your personal data. We make reasonable efforts to verify that consent is given or authorized by the holder of parental responsibility over you, and, if we learn or have reason to suspect that we have collected personal data from you without parental consent, we will promptly delete it. A parent who has already given the League permission to collect, use, and share their child’s personal information can, at any time, do the following: (1) review, correct, or delete the child’s personal information; and/or (2) discontinue further collection, use, or sharing of the child’s personal information.

 

Geographical Privacy Rights

League Websites and Services are designed solely for use by residents of the State of Rhode Island. If you reside in another state or country, you may have additional rights regarding your data, potentially including (i) the right to be notified about what personal information is collected about you, and our intended use and purpose for collecting your personal information, (ii) the right to know and access personal information we have collected, used, disclosed, or sold about you over the past twelve (12) months, including the categories of personal information we have collected, used, disclosed, or sold about you, the categories of sources from which the personal information is collected, the business or commercial purpose for which your personal information was collected, used, disclosed, or sold, and the categories of third parties with whom we have shared your personal information, (iii) the right to request the League to transfer, to the extent feasible, personal information in certain forms and formats, (iv) the right to request that we delete/erase your personal information under certain circumstances, and (v) the right not to be subject to discrimination for asserting your rights. The personal information we collect from you, the purposes for which it is used, the source of such personal information, and the parties to whom we share your personal information is set forth in this Privacy Policy. To exercise your data privacy rights set forth herein, please contact us in accordance with the “How to Contact Us” section listed below.

 

Other Privacy Rights

You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

How to Contact Us

The League commits to resolve complaints about our collection or use of your personal information. We takes our users’ privacy concerns seriously.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 401.272.3434 or via email at mail@rileague.org.

If invoking any legally protected or recognized privacy rights for residents outside the State of Rhode Island, please include the specific law(s) or regulation(s) relevant to your inquiry and confirm that you are a resident of the jurisdiction for which the provided law(s) or regulation(s) apply.

Contact Us

Rhode Island League of Cities and Towns
One State Street, Suite 300
Providence, RI 02908